- Open Command Prompt by Start -> Run and type “cmd“
- On the Command Prompt, type “net stop wuauserv“. This is done so that you will terminate the windows automatic update service to allow us to delete the cache files
- Still on the Command Prompt, type “cd /d %windir%” or “cd\windows“
- Type “rd /s SoftwareDistribution“
- Thats it, the cache has been purged. Now we need to restart the windows automatic update service again. To do that, type “net start wuauserv“
- Or go to this link: http://support.microsoft.com/Default.aspx?kbid=971058
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